SaaS Backups: Protect Company Data Efficiently

SaaS backups refer to the backup and recovery of data generated through the use of SaaS products. This data can come from various applications, including customer relationship management (CRM) systems such as Salesforce, enterprise resource planning (ERP) software such as SAP, or collaboration and productivity solutions such as Microsoft 365 and Google Workspace. As these applications often manage business-critical data, the loss of such data is potentially catastrophic for a company.

Backing up this data is particularly important as many companies mistakenly assume that their SaaS providers are responsible for full data backup. In reality, however, the principle of shared responsibility applies: while the SaaS provider backs up the infrastructure, the responsibility for backing up the data itself lies with the user. This leads to the need to implement their own backup solutions to ensure that the data is fully recoverable at all times.

There are several threats that can lead to data breaches, including cyberattacks and human error. Cybersecurity threats such as malware, ransomware and phishing are ubiquitous in today's connected world. Industries such as healthcare and the financial sector, where data sensitivity is often very high, are particularly at risk. A successful attack can not only destroy data, but also lead to significant business disruption and legal consequences.

In addition, human error is a common cause of data loss. Studies show that many employees are prone to making poor decisions due to stress, fatigue or distraction, which can lead to data loss. Typical mistakes include accidentally deleting important files, clicking on phishing links or misplacing devices on which sensitive data is stored.

A robust SaaS backup system provides protection against these risks by creating regular backups of the data and enabling easy recovery in the event of a loss. It is important to choose a backup solution that meets the specific requirements of your company.

SaaS backups often work according to the generational principle, also known as the grandfather-father-son principle. This means that regular full backups are created, supplemented by incremental and differential backups. This makes it possible to save different versions of the data and restore an older version if necessary.

At centron, we offer so-called file-based backups as part of our Premium Full Managing. This type of backup is particularly useful when individual files or directories need to be backed up. In contrast to snapshots, which back up the entire system at block level, file-based backups enable granular recovery. They are ideal for companies that want to back up specific data and restore it as required.

Our file-based backups are also based on the aforementioned generation principle, ensuring that your data is protected in both the short and long term. To minimize the risk of physical impact, centron moves your backup data to a different fire protection section of the data center or to a second data center location (geo-redundant backup).

Backing up SaaS data is no longer optional, but rather a necessity to ensure the integrity and continuity of your business processes. The risks posed by cyberattacks and human error make a solid backup strategy essential. Only with the right backup solutions, such as those offered by centron, can you ensure that your business-critical data is protected and recoverable at all times.