centron Premium Managed Services – 24/7 Expert Support
With centron Managed Services, you receive support from the most experienced experts in their field. Benefit from fast response times and 24/7 assistance.
Comprehensive Managed Services for Your Cloud Infrastructure
When you choose a managed server with centron, your projects benefit from top performance and adaptability. Our qualified administrators take full responsibility for the operation, including:
Starter
Premium Managed Services
Regular Business Reviews
We analyze your IT goals, unique IT use cases, and expenses, and address your questions to provide strategies and guidance. We help you achieve a higher return on your investments with centron.
Proactive Decision-Making
The opportunity to discuss product updates and future roadmaps with our internal teams and product managers, helping you make better decisions for your IT.
Co-Marketing Opportunities
Engage in co-marketing initiatives with centron, such as case studies and joint webinars, to leverage our customer base, enhance brand awareness, and reach new prospects and customers.
Robust Technical Support Services for Rapid Problem Resolution
Premium Managed Services by centron
Rapid Troubleshooting and Support
Receive live support for critical business situations, production issues, or any other type of problem, regardless of severity, with a response time of less than 60 minutes.
Ticket Escalation Support
Have emergency tickets and issues escalated by our dedicated technical advisory team to ensure they are resolved as quickly as possible, minimizing downtime.
Architecture Reviews and Recommendations
Receive advice on how to optimize your cloud usage with expert guidance for better resource allocation, cost optimization, security enhancements, and other best practices.
Direct and individual commitment
Your dedicated support team will contact you by email and/or video conference. This way you will be supported in the way that suits you best.
One-to-one onboarding
Get guidance on best practices for new features or complex products like Kubernetes based on your familiarity with cloud infrastructure and your specific goals to ensure your long-term business success.
Simpler infrastructure monitoring
Work with our team to set up monitoring and other preventative maintenance. This allows you to take better informed action to optimize your cloud infrastructure.
Managed Services Support
Find out about the status of centron services, easy-to-understand instructions and documentation that are accessible to everyone at all times.
Product documentation
Visit our documentation to find help on a variety of topics.
Community-Tutorials
Engage with centron’s tutorials, videos and answers on a wide range of topics.
Service status page
Check the current status of centron services.
Managed Services FAQ
Everything You Need to Know About centron’s Managed Services
What Are Managed Services and How Can They Help My Business?
Managed Services involve the comprehensive management of your IT infrastructure by our experienced team. From 24/7 support to IT consulting and architecture reviews, we handle everything so you can focus on your core business
What Happens After Booking Managed Services?
After booking, you gain direct access to our expert support team, available 24/7. We begin with a one-on-one onboarding session where we discuss your specific requirements and set up the necessary services.
How Does centron Support the Scalability of My IT Infrastructure?
Our managed services are designed to make your IT infrastructure flexible and scalable. Whether you need more computing power or additional storage, we adjust our services at any time to meet your growing needs.