How does outsourcing work in IT?

Outsourcing is the outsourcing of business tasks to external service providers. This offers numerous advantages, especially in IT: companies do not have to operate and maintain their own servers, but leave the operation of their IT partially or completely to a competent provider. IT service providers not only have the right hardware, but also the necessary know-how for 24-hour operation of IT systems.

Outsourcing is not only interesting for customers who do not have the necessary skills for an IT infrastructure. Financial advantages are also a decisive criterion for most companies. A classic example of IT outsourcing is hosting: Instead of having your own server for hosting the website, a high-performance server is rented from a service provider. Depending on the product, this only provides the infrastructure – i.e. the server itself – or offers additional services such as so-called managed hosting. Here, Internet providers take over, for example, the relocation of company websites to a new server and take care of the operation and maintenance. The advantage for customers consists primarily in the saving of personnel and the avoidance of costs for the acquisition of the necessary infrastructure. In addition, hosting solutions can be individually expanded at any time and thus constantly adapted to the customer’s requirements.

Another example of IT outsourcing is outsourcing the operation of applications such as an online shop. Here, the service provider not only provides the hardware, but also partly takes over the operation of the application.

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